Privacy Policy
Last updated: 14 August 2026

County Construction (Kent) Ltd takes your privacy seriously. This Privacy Policy explains how we collect, use, store and protect your personal information when you contact us, use our website or work with us.

1. Who we are
County Construction (Kent) Ltd is a construction company operating in Kent and the surrounding areas.
Company name: County Construction (Kent) Ltd
Company number: 05623291
Registered office: 424 Margate Road, Westwood, Ramsgate, Kent, CT12 6SR
Email: county-construction@hotmail.co.uk
For the purposes of UK data protection law, County Construction (Kent) Ltd is the data controller responsible for the personal information described in this policy.

2. Information we may collect
Depending on how you interact with us, we may collect information including:

• Your name

• Email address

• Telephone number

• Home, business or project address

• Details about your proposed or existing construction project

• Information you provide when requesting a quotation

• Communications between you and County Construction

• Customer, supplier, contractor and subcontractor information

• Payment, invoicing and transaction information

• Information necessary to manage contracts and projects

• Technical information about how you use our website, such as your IP address, browser type, device information and pages visited

• Any other information you choose to provide to us
   

We only collect information that is reasonably necessary for the purposes described in this policy.

3. How we collect your information
We may collect personal information when you:

• Complete a form on our website

• Request a quotation or consultation

• Contact us by telephone, email or another communication method

• Become a customer, supplier, subcontractor or professional partner

• Enter into a contract with us

• Communicate with us during a construction project

• Visit or interact with our website
   

We may also receive information from third parties where appropriate, including architects, surveyors, consultants, contractors, professional advisers, referral partners or other parties involved in a project.

4. How we use your information
We may use your personal information to:

• Respond to enquiries

• Prepare and provide quotations

• Assess potential construction projects

• Enter into and manage contracts

• Plan, manage and deliver construction work

• Communicate with customers, suppliers, subcontractors and other project stakeholders

• Arrange site visits and appointments

• Process invoices and payments

• Maintain financial and business records

• Manage our relationships with customers and suppliers

• Improve our website, services and customer experience

• Protect our business and website against fraud, misuse or security threats

• Meet our legal, regulatory, insurance and contractual obligations

• Establish, exercise or defend legal claims

• Send marketing communications where we are legally permitted to do so
   

We will not sell your personal information to third parties.

5. Our lawful bases for using your information
Under UK data protection law, we need a lawful reason to process your personal information.
Depending on the circumstances, we may rely on:

Contract
We may process your information where it is necessary to take steps at your request before entering into a contract or to perform a contract we have entered into with you.

For example, this may include preparing a quotation, arranging work or managing an active construction project.

Legitimate interests
We may process information where it is necessary for our legitimate business interests and those interests do not override your rights and freedoms.

This may include:

• Responding to business enquiries

• Managing customer and supplier relationships

• Operating and improving our business

• Maintaining website and information security

• Keeping appropriate business records

• Dealing with disputes or legal claims
   

Legal obligation
We may process information where necessary to comply with legal, tax, accounting, health and safety or regulatory requirements.

Consent
Where consent is required, such as for certain marketing activities or non-essential website technologies, we will ask for your consent.

Where we rely on consent, you can withdraw it at any time.

6. Marketing communications
We may occasionally contact existing or prospective customers about services that we believe may be relevant to them where permitted by law.

Where consent is required, we will obtain it before sending marketing communications.

You can ask us to stop sending marketing communications at any time by contacting us or using the unsubscribe option provided within the communication.

Stopping marketing communications will not affect other communications that may be necessary to manage an enquiry, quotation, contract or project.

7. Who we may share your information with
We may share personal information with trusted third parties where reasonably necessary to operate our business or deliver a project.

These may include:

• Subcontractors and tradespeople

• Architects, surveyors, engineers and other construction professionals

• Suppliers and manufacturers

• Accountants and bookkeepers

• Banks and payment providers

• Insurance providers

• Solicitors and other professional advisers

• Website hosting, IT and software providers

• Customer relationship management and business administration providers

• Analytics and website service providers

• Government bodies, regulators or law enforcement authorities where legally required
   

We expect organisations processing personal information on our behalf to handle it securely and only for the purposes for which it has been provided.

8. International transfers
Some technology or service providers we use may process or store information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps to ensure that suitable safeguards are in place in accordance with applicable data protection law.

9. How long we keep your information
We do not keep personal information for longer than reasonably necessary.

How long we retain information depends on why it was collected, our contractual obligations and any applicable legal, accounting, insurance or regulatory requirements.

As a general guide:

• Enquiry information that does not result in a project will normally be retained for up to 24 months after our last meaningful contact.

• Customer, project, contractual and financial information may be retained for longer where necessary for accounting, insurance, warranty, contractual or legal purposes.

• Marketing information will normally be retained until you unsubscribe, withdraw your consent or we determine that it is no longer appropriate to retain it.

• Website analytics information is retained in accordance with the settings of the relevant analytics service and our cookie preferences.
   

Where information is no longer required, we will delete it or securely anonymise it.

10. Cookies and website analytics
Our website may use cookies and similar technologies to operate correctly, understand how visitors use the website and improve its performance.

Some cookies are necessary for the website to function and do not require consent.

Where required by law, analytics, advertising or other non-essential technologies will only be used after you have provided the appropriate consent.

You can manage your cookie preferences through the cookie controls available on our website.

Further information about the cookies used on our website may be provided in our Cookie Policy.

11. How we protect your information
We take appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.

Access to personal information is limited to people and organisations that reasonably need it to perform their role or provide services to us.

While we take reasonable measures to protect information, no online system or method of electronic storage can be guaranteed to be completely secure.

12. Your data protection rights
Depending on the circumstances, UK data protection law gives you rights over your personal information.

These may include the right to:

• Ask us for a copy of the personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Ask us to delete your personal information in certain circumstances

• Ask us to restrict how we use your information

• Object to certain uses of your personal information

• Ask us to transfer certain information to you or another organisation

• Withdraw consent where we rely on consent to process your information

• Object to direct marketing at any time

These rights do not apply in every circumstance and there may be situations where we are legally permitted or required to continue processing information.

To exercise any of these rights, please contact us using the details in this policy.

We may need to verify your identity before responding to a request.

13. Complaints
If you have concerns about how we use your personal information, please contact us first so that we can investigate the matter.

You also have the right to raise a complaint with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

14. Changes to this Privacy Policy
We may update this Privacy Policy occasionally to reflect changes to our business, website, services or legal obligations.

The latest version will be published on our website and the date at the top of this policy will show when it was last updated.

16. Contact us
If you have any questions about this Privacy Policy, how we use your information or your data protection rights, please contact:

County Construction (Kent) Ltd
424 Margate Road
Westwood
Ramsgate
Kent
CT12 6SR
county-construction@hotmail.co.uk